SHIPPING & RETURNS

Terms & Policies

RETURNS POLICY

At this time, we do not offer refunds or exchanges for Flawless Lashes, due to sanitary and health purposes.

DEFECTIVE OR DAMAGED

If a product is defective or damaged, the customer must notify Flawless Beauty within 48 hours of receiving your order. Please provide images of items to flalwlessbeautybynicole@yahoo.com

All products must be in the original packaging, not worn or altered in any way to qualify for a store credit or exchange.

DELIVERY TIME

Delivery time are based on orders placed Monday- Friday. Delivery time estimates do not account for holidays or non-business days.

ORDER TRACKING

Once your order is placed, you’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to active/update delivery details.

INCORRECT SHIPPING INFORMATION

Flawless Beauty Lashes is not responsible for packages delivered incorrectly or lost due to incorrect shipping information by the customer at the time the order is placed. 

Packages returned to Flawless Beauty Lashes due to incorrect shipping address provided by the customer, the customer will be responsible for redelivery cost.

LOST OR STOLEN PACKAGES

Flawless Beauty Lashes is not responsible for packages once they leave our facility.